Questions, answered.
The things people ask me most. Can’t see yours? Ring or WhatsApp me.
Renovations
What does “one team” actually mean?
It means you deal with me, and I take care of everything else. I plan the job, run it on site, and bring in the trades I trust for things like electrics and plumbing. You’re not chasing five different firms or wondering who turns up next.
What can you take on?
Full renovations, extensions, kitchens, bathrooms, floors and tiling, stairs, doors and skirting, roofing and decorating. Plus smaller carpentry and joinery jobs.
Do I have to do the whole house at once?
No. I can plan and price the lot and we’ll go in an order that suits you and your budget.
Can we live in the house while you work?
Often, yes. We’ll plan it together so you always have somewhere to cook, wash and sleep.
How will I know it’s on track?
Before we start, we sit down and agree the process, timescales and targets for each phase. Then we sit down again as the job goes on to check they’re being met. If anything’s slipping, you’ll hear it from me first, with a plan to put it right.
How long will it take?
It depends on the job. You’ll have timescales for each phase before we start, and we’ll check progress against them together as we go.
Do you work on your own?
No. On a renovation I run a team: labourers I trust, and trusted trades for things like electrics and plumbing. I’m on site, I run it, and I’m the one you deal with.
Do you tidy up afterwards?
Yes. I keep the site tidy as we go and leave the place clean when we’re done.
Quotes and prices
Is the quote free?
Yes, and there’s no obligation to go ahead.
How do I get a price?
Send me a few photos and a line about the job, through the form or on WhatsApp. For bigger jobs I’ll come round, then send you a written quote.
Will I know the full price before you start?
Yes. You’ll have a written quote that says what’s included before any work starts.
How do I pay for a renovation?
In phases. Before we start, the job is split into clear phases and you’re invoiced phase by phase, so you never pay for the whole job at once and you can see exactly what each invoice covers.
Can you work to a budget?
Yes. Tell me what you’ve got to spend and I’ll be honest about what it can do, and where it’s worth spending a bit more or saving.
What if something unexpected turns up?
In older houses it sometimes does: rot, old wiring, or things you can’t see until a wall or floor is opened up. If I find something, I’ll show you, explain your options and agree the cost with you before I carry on.
Do you supply materials?
I can supply everything, or work with things you’ve chosen. Either way, it’s set out in the quote.
Are you insured?
Yes, I’m insured. If you’d like to see the details before I start, just ask.
Smaller jobs
Do you still take on small jobs?
Yes. Renovations are my main work, but one sticking door is still welcome. Send me a photo and I’ll let you know.
Can you price a small job from photos?
Often, yes. A few clear photos are usually enough for smaller jobs.
Areas and getting in touch
Which areas do you cover?
I work across the Midlands, including Lichfield, Burntwood, Birmingham, Solihull, Sutton Coldfield, Tamworth, Walsall, Cannock, Burton upon Trent, Redditch and Leicester, plus the towns and villages in between.
I’m just outside those areas. Can you still help?
Possibly, especially for bigger jobs. Send me a few details and I’ll let you know.
What’s the best way to get in touch?
Use the quote form, ring me on 07742 135592, or send a WhatsApp with a few photos of the job.
Draft answers, waiting on Connor’s approval.